Legal

Privacy Policy

Last updated: June 2025

Dock Media ("we", "us", or "our") operates the website at dock-media.com. This page explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

We collect information you provide directly to us, including:

• Name and email address when you submit our onboarding form
• Brand assets, photos, and files you upload through our intake form
• Payment information processed securely through Square (we never store your card details)

How We Use Your Information

We use the information we collect to:

• Deliver the Instagram content services you purchased
• Communicate with you about your order
• Process payments and manage subscriptions through Square
• Improve our services

Payment Processing

All payments are processed by Square, Inc. We do not store, see, or have access to your credit card information. Payments are subject to Square's Privacy Policy.

File Uploads

Brand assets and photos you submit through our intake form are collected via Tally and used solely to create your Instagram content. We do not share your files with third parties.

Cookies

Our website uses minimal cookies required for basic functionality. We do not use advertising or tracking cookies.

Data Retention

We retain your information for as long as necessary to provide our services. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, contact us at galvarez@dock-media.com.

Changes to This Policy

We may update this policy from time to time. We'll post changes on this page with an updated date.

Questions? Email us at galvarez@dock-media.com